1. Customer / Distributor can make Grievances in either of the mentioned modes – Calls / Written Application / Email / Walk-in / Online Grievance Cell, etc.
2. Grievances received will be feeded into the internal Grievance software. A unique track Id will be generated against all the Grievances and is intimated to the customer / distributor on his / her registered Email Id and Mobile Number.
3. Customers / distributors need to keep the unique track Id secure with them in order to take follow-up against the Grievance.

Nodal Officer -
Name : Mr Jagdish Prasad Raman
Mobile Number : +91 9794178836
Email ID : jpramanbsm@gmail.com